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    • Workforce Planning and Scheduling. Automated Staff Shifts Management and Rostering
      Isabella Longobardi
      Scheduling staff shifts is a difficult task. In organizations that work on Sundays, or on public holidays, or during night hours, scheduling shifts accurately and efficiently is a time consuming job, and it also exposes employers to the risk of excessive overtime costs and poor distribution of workload among employees. Attentive readers of this book will become experts in planning, and will acquire the ability to plan with full and rational use of available human resources.

      Pages 97
      Format: pdf + epub + mobi
      ISBN 9788897527305 Anno 2015
    • Ebook Price € 4


    • Isabella Longobardi
      Isabella Longobardi was born in Palermo in 1960, and lives in Rome, where she is a computer science teacher and consultant. Expert in solving organization and management optimization problems, she cooperated in the design of algorithms for the automatic scheduling of school timetables and shifts rosters. She is also web master and technical manager of the publisher il glifo, for which she developed many software tools for optimal generation of electronic books.
      Italia
      Birth 1960
      See all publications by this author
    • BACK COVER
      Scheduling staff shifts is a difficult task. In organizations that work on Sundays, and/or on public holidays, and/or during night hours, scheduling shifts accurately and efficiently is a time consuming job, and it also exposes employers to the risk of excessive overtime costs and poor distribution of workload among employees.
      In order to be efficient, anyone who has the task of planning the activities of an organization must learn to perform two activities that are interconnected but distinct: first, he must learn to represent the data specific to his organization's problem in an organized manner, ideally resolving the matter manually, with pen and paper; then, he must learn to use a software dedicated to the problem of shift scheduling.
      This book teaches how to address the problem of allocating tasks systematically, and also teaches how to use a dedicated software program to achieve this purpose without wasting time with repetitive tasks in search of the best organizational solution, operations that can be performed by a computer.
      Thus, in this book we will first discuss the data analysis of the problem that needs to be addressed before making use of any software tool. We will then proceed by giving examples and referring to one of the most efficient and cheap software solutions available on the market: ZonaTEAM, produced by Zonabit Sistemi.
      Attentive readers of this book will become experts in planning, and will acquire the ability to plan with full and rational use of available human resources, saving in overtime costs, all the while providing fair treatment of employees.
    • TABLE OF CONTENTS
      Foreword
      The planning of work shifts
      ZonaTEAM: a software for beginners and experts
      1.       Description of the problem
      Factors affecting the organization of work
      Organizational constraints
      Types of shifts according to the schedule
      Departments
      Qualifications and professionalism
      Contractual restrictions
      Working hours
      Overtime and extra work
      Part-time workers
      Night work
      Holidays
      Paid permits
      Diseases
      Finding the solution
      2.       Before you get to work: questions
      Does my organization function differently during annual holidays?
      What are the hours during which my organization functions?
      What contractual work conditions are we bound to?
      In how many different places, or departments, do we work?
      How many different skills or qualifications are needed?
      Which and how many people are available?
      What qualifications can define people’s work, and in which departments?
      Are there people with special constraints and preferences?
      In what time frame do we want to begin planning?
      Which staff is needed?
      Does our scheduling follow different weekly templates?
      Do we already know the foreseen leave periods?
      Are there people that will be available only at certain times?
      3.       Formal Data Analysis
      DEPARTMENTS Entity
      QUALIFICATIONS Entity
      EMPLOYEES Entity
      SHIFT TYPES Entity
      CONTRACTS Entity
      Relationship between DEPARTMENTS and QUALIFICATIONS
      Relationship between QUALIFICATIONS and EMPLOYEES
      Relationship between CONTRACTS and EMPLOYEES
      Relationship between QUALIFICATIONS and SHIFT TYPES
      4.       Solving the problem with ZonaTEAM
      Work environment configuration
      Holydays and bank holydays
      Shift types
      Employment contracts
      Departments
      Qualifications
      Staff members
      Personal preferences
      Personal limitations
      Mandatory Tutor
      Planning configuration
      Period to be planned
      Weekly coverage templates
      Shifts coverage
      Vacations and absences
      Processing of planning
      Viewing the processed planning
      Detailed features
      Work hours and vacation accounting
      Priority of processing phases
      Overall temporal organization of planning
      Account Closings
      Back cover
      Isabella Longobardi
       

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